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One or more devices are unavailable...

iMGin3D
Community Member

When I run a routine that controls multiple devices , Google Assistant says "one or more devices are unavailable, you might try setting them up again in the Google home app". I can't find a log or anywhere that says which devices it thinks are available. I have probably 45 devices on my home and I can't find any that aren't available. How do I see which devices Google Home thinks are unavailable?

1 Recommended Answer

salbando
Community Member

I assume you created your routine from the Google Home app. You could disable that routine and create one with the Google Script Editor. It has a log that might indicate which devices are unavailable. However, I had this problem too when I used the Home app ( and I have over 60 devices) and the problem just went away when I used the Script Editor.

View Recommended Answer in original post

7 REPLIES 7

salbando
Community Member

I assume you created your routine from the Google Home app. You could disable that routine and create one with the Google Script Editor. It has a log that might indicate which devices are unavailable. However, I had this problem too when I used the Home app ( and I have over 60 devices) and the problem just went away when I used the Script Editor.

Try starting the routine on your phone with hands-free or manual Google Assistant. Devices not available are shown on my Android phone.

It could be your Wi-Fi is stretched and the router might need to be turned off for a few minutes to reboot. 

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the input, salbando and SmartHomeH-TAGS.

 

iMGin3D, thanks for reaching out and letting us know about your concern. We'll work together to identify the cause of the problem and find a solution. A few questions: when did it begin? Were there any recent changes made? Are you able to control your devices individually via Google Home app or via voice command? 

 

I look forward to your response.

 

Regards,

Juni

Glenn7
Community Member

I am having this same problem. I confirmed all of the steps in my automations are working fine. This is happening in every automation I have and it aggregatingly repeats it 6 times. This just started a few weeks ago. Please do something about it.

Jac402pgh
Community Member

Also have this problem. It began maybe 2 months ago. The "goodnight" command works fine on my phone but not on the Google homes and nests.  It usually says twice that some devices aren't available. Nothing was changed with devices and I've tried reconnecting and unlinking Philips hue several times.   

I e tried making a new command called bedtime, and paused the stock bedtime routine. 

No luck yet! And since IFTTT isn't really supported anymore by Google, I'm stuck. 

Eriko411
Community Member

Having this issue randomly and for my partner it’s constantly occurring for him. We use it to turn on and off a lamp and also control our android tvs .

GaryTarbell
Community Member

This is very annoying to me as well.

Even when the message is accurately reporting that a smart bulb is not powered on, I don't care, and I don't need the message repeated throughout the house.

My roommate and I have very different routines.  I come home late when he's already asleep.  So if I want to run a routine, I'd like it to occur silently regardless of whether every single  smart bulb happens to be powered on.  In fact, he shuts off every light in the house when he goes to sleep, so I can't count on him to do it via google nest or home app.

It would be nice if google home had the option to mute all announcements, at least during specified hours or under certain conditions like the lights being off or a bedtime routine having been run.

I have no idea why it repeats the message multiple times.  And sometimes it does identify which bulb is offline, but sometimes it doesn't.

We have also gotten in the habit of being prepared to immediately say, "hey google STFU!"

At least that works.  I'll keep using it until google home acquires the ability to murder me in my sleep.