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Over charged on nest aware

Dragonface77
Community Member

Why did i get charged an extra $80.00 when i sign up for nest aware for a year?I need the other $80 back as a refund to my account asap.

1 REPLY 1

MplsCustomer
Bronze
Bronze

@Dragonface77 

You could try contacting Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.