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Play buttons disappeared from Routines with latest update

danreams
Community Member

For the last couple of years I have been able to play routines with play buttons, in the home app, but today or yesterday they disappeared. Now, I have to speak the routines to play them. It used to be convenient to just whip out my phone and play a routine if I was not in a room with a smart speaker.  Has anyone else had the same phenomenon?

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey danreams,

 

Thanks for reaching. A few questions to dig deeper on what's going with your device:

 

  1. Were there any recent changes on your network or set up?
  2. What devices are affected?
  3. Is it happening to all your created routines?
  4. Have you tried reinstalling your Google Home app?

I'll be waiting for your response.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

Checking back in — did reinstalling your Google Home app work?

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey danreams,

 

I wanted to follow up and see if you are still in need of any help? Let us know by updating this thread, and the community will be happy to lend a hand. Also, please be advised that this thread will be locked after 24 hrs.


Kind regards,

Alex