At home we're using Google Home as platform to control our lights, thermostate and Chromecast.
One housemember has an iPhone (Here everything works fine). I'm using Android, and the presence sensing isn't working at all.
App permissions for location are set to always allow. Background activity is allowed aswel.
What more can I do so the app knows when someone is at home? Feeling frustrated about this, because this is something easy that should work..
Someone any ideas?
Thanks for reaching out.
To confirm, did you set up a Home and Away Routines? How many members do you have in your household? Did you set up the mobile phone’s location to be used for presence sensing.
You can check this guide for more information.
Thanks for the update.
If you have more than one home member it could be impacted by a known issue if the other home member has disabled their phone location settings. The other member of the home should:
We understand and we're sorry for the trouble this has caused you. Our team is checking on this and actively working on a fix. We appreciate it if you can send a feedback make sure you turn on Send [device model] device usage and crash reports to Google. (Example: Send Google Home device usage and crash reports to Google.)
We appreciate your feedbacks. If you need assistance with your Google Home or Google Nest speakers and displays, feel free to submit another post and provide as many details as possible so that others can lend a hand. Also, please be advised that this thread will be locked after 24 hrs.