After changing my home internet provider we had to reconnect the nest to the internet and I had my property manager do it since I'm out of state for the year. My property manager assures me that the nest says it's online but when I open my Nest app it says my thermostat is offline and can't communicate. I suspect the schedule is running wild or is in manual mode, because I have received very high utility bills the past few months.
Any advice on what I can do remotely from out of state to reset or otherwise reconnect via my Android app?
Thanks in advance