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SO HOT IN MY HOUSE

Arodgee
Community Member

Help, every day it gets 78+ degrees in my house and takes 3 hours to get it down to 72 degrees and we like it below 70!! I just got a new AC and furnace last year so I know it's not that. I feel like it's this stupid nest. Do I have it on wrong settings? My schedule is set to what the temperature I want at the time but it's not working. What could it be? Help I'm desperate even my new born is sweating which is NOT good

5 REPLIES 5

Llewis
Community Member

I am having the same issue and my unit is 2 years old. After troubleshooting shooting with customer service and was told it was not the Nest I spent hundreds to have my unit serviced just to have the same issue 2 days later. It is the Nest that is defective.

Arodgee
Community Member

Ugh I'm so sorry. Did you buy a new one? 

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and see I could be of any help. I found an article that has some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Mlabrador
Community Specialist
Community Specialist

Hi folks, 

Chiming in — have you had a chance to check the article above? Hope that helps.

 

 

Regards, 

Nikki 

 

Azarco
Community Specialist
Community Specialist

Hey everyone,

 

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Thanks,

Alex