What mode do you have it set to? Both "Away and Guarding" and "Home and Guarding" give notifications for alarm and security events. I believe you need to change it to "Off" when you're home to stop these notifications.
I'm jumping in to ensure everything is good here. Have you seen davidking's last response? Let us know of the answers so we could take a closer look at them.
This has become such a headache. I uninstalled the app then reinstalled, but couldn't remember my username. I request 3 times now but never received an email. When I call no one answers. I haven't been able to use my alarm system for a week now.
I'm chiming in to see if you were able to get your alarm system working again. Please let me know if you are still having trouble from here and I'll be happy to help.
I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
