TP-LINK issues

[MrMichaelG]

Within the past week all of my connected TP LInk

devices are showing as being offline. 2 are plugs and 1 is a switch. The switch will work with verbal commands only.

I unlinked,removed and re-added the devices and still no luck.

Rebooted the router too.

Where's the fix?

 

[LovelyM]

Hello MrMichaelG, 

Thanks for posting — let's get this sorted out.

If you haven't already, try to rename your smart switch and plugs. Here are the steps: open the Google Home app. Touch and hold your light icon. Choose Settings > Tap the Name to edit > Save. You may also send feedback to our product engineers about this since you're in the Google Home Public Preview.

Keep me in the loop.

Best, 
Lovely

[MrMichaelG]

I got it working.

I had to uninstall and reinstall the KAASA app

[LovelyM]

Hello MrMichaelG, 

Awesome! Thanks for letting us know that everything is sorted on your end now. Please inform us if you still have questions and concerns; otherwise, I'll be locking this thread after 24 hours.

Cheers, 
Lovely