04-03-2023 05:17 PM
Within the past week all of my connected TP LInk
devices are showing as being offline. 2 are plugs and 1 is a switch. The switch will work with verbal commands only.
I unlinked,removed and re-added the devices and still no luck.
Rebooted the router too.
Where's the fix?
04-11-2023 12:54 PM
Hello MrMichaelG,
Thanks for posting — let's get this sorted out.
If you haven't already, try to rename your smart switch and plugs. Here are the steps: open the Google Home app. Touch and hold your light icon. Choose Settings > Tap the Name to edit > Save. You may also send feedback to our product engineers about this since you're in the Google Home Public Preview.
Keep me in the loop.
Best,
Lovely
04-11-2023 01:04 PM
I got it working.
I had to uninstall and reinstall the KAASA app
04-11-2023 04:06 PM
Hello MrMichaelG,
Awesome! Thanks for letting us know that everything is sorted on your end now. Please inform us if you still have questions and concerns; otherwise, I'll be locking this thread after 24 hours.
Cheers,
Lovely