01-19-2023 05:52 AM
I was given this device by my daughter for Christmas but I live in the UK. Will it be damaged by our higher voltage ? Do I need to use a step down transformer?
01-21-2023 12:39 PM
You simply need an adapter from the plug type of wherever it was purchased to the UK 3 PIN plug.
Assuming you get an adapter from a reputable supplier, it won't damage the device.
01-24-2023 03:52 PM
Hey there,
Thanks for the help, davidking!
Topyob, I wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.
Best,
Alex
01-27-2023 05:15 PM
Hello there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
01-29-2023 01:48 PM
Hi Topyob,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Thanks,
Alex