Why is there no phone number for customer support -- THIS **bleep** IS STUPID!!!!!

[CookE]

How can you get in contact with Nest about an issue if there are no phone numbers?  All the answers are automated and its BS!!!!!  I've been trying to fix an issue for months and no support and these answers to these questions are BS!!!!!

[MplsCustomer]

@CookE 

Google Nest's only option for contacting Support (except in Australia, where by law they have to have a phone number) is to start with the link below. On the "Resources" page, do NOT click on any of the reference links; instead, click "Next step" to get to the page where you select contact options (phone or chat).

https://support.google.com/googlenest/gethelp

[BS2023]

Good luck  they have gone from nest original company to google and have destroyed the customer service, I've been waiting 1 month so far for a replacement flood camera and we sent back the failed one month ago and now no PHONE SUPPORT, ITS JUST WRONG GOOGLE.....  I would look for a different product company that has true honest support not this BS

[Juni]

Hi folks,

CookE, Thanks for reaching out. I’m sorry for the trouble this has caused you. Let me help you out. Could you tell us more about what's happening to your Google Home app? We’d love to help.

BS2023, Could you please provide the case number that was provided so we can check it out. 

Thanks for the help, MplsCustomer and Baller_B.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni