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Yale and nest lock

Cathyfo1
Community Member

Yale nest lock will not connect to Wi-Fi

5 REPLIES 5

MetalGlacier
Silver Product Expert
Silver Product Expert

The Nest Yale lock cannot connect directly to wifi, it needs a bridge device, like the Nest Connect, to get an internet connection. Have you set up either a nest connect or nest secure?

Yes nest connect

EdmondB
Community Specialist
Community Specialist

Hey Cathyfo1, 

I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.

Thanks,
Edmond

EdmondB
Community Specialist
Community Specialist

Hi Cathyfo1, 

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,
Edmond

EdmondB
Community Specialist
Community Specialist

Hello Cathyfo1,
 

Thanks for posting here in the Community. I'm sorry to hear about your experience with Nest Connect. Here is a link on how to reconnect your Nest Connect to your WiFi.
 

Let me know if that helps.
 

Thanks,
EdmondB