06-04-2023 01:13 PM
06-04-2023 08:00 PM
The Nest Yale lock cannot connect directly to wifi, it needs a bridge device, like the Nest Connect, to get an internet connection. Have you set up either a nest connect or nest secure?
06-18-2023 06:06 AM
Yes nest connect
06-25-2023 08:15 PM
Hey Cathyfo1,
I just wanted to follow up and see if you still need any help. Let me know if you have any additional questions from here.
Thanks,
Edmond
06-27-2023 12:04 PM
Hi Cathyfo1,
Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.
Thanks,
Edmond
06-22-2023 07:56 PM
Hello Cathyfo1,
Thanks for posting here in the Community. I'm sorry to hear about your experience with Nest Connect. Here is a link on how to reconnect your Nest Connect to your WiFi.
Let me know if that helps.
Thanks,
EdmondB