all vulnerable

[atlantictron]

hi nest community, just a quick question....why all of the product, so easily being injected by bugs, eventhou it's certified already....that's was so confusing, then how to rectified whether it is safe to download and used?

thanks guys..

[SmartHomeH-TAGS]

What bugs?

[ByronP]

Hi atlantictron,

Thank you for posting in the community. I understand you're experiencing troubles with our certified products that seem to be affected by bugs. I appreciate you chiming in, @SmartHomeH-TAGS. I'm here to help.

To further assist, please answer the following questions:

• What specific products are you referring to with the bugs?

• When did the situation start?

• What is the make and model of your phone?

• Do you have an iOS or Android device?

Please keep me posted on your findings.

Regards,

Byron