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didnt see the answer from a previous question: How can i get a broken outdoor nest cam to nest labs?

MoonMullins
Community Member

didnt see the answer from a previous question: How can i get a broken outdoor nest cam to nest labs? on my own dime if needed. Dont need a link to another article.. need a return address or way to get an RMA. Thanks

1 Recommended Answer

JillG
Diamond Product Expert
Diamond Product Expert

Hi @MoonMullins 

We are primarily a user community and can't really help with returns. You need to contact support directly for warranty claims. 

Here is a link to a contact us resource. You may have a chat or phone option depending on your region.

Hope that will help.

View Recommended Answer in original post

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi @MoonMullins 

We are primarily a user community and can't really help with returns. You need to contact support directly for warranty claims. 

Here is a link to a contact us resource. You may have a chat or phone option depending on your region.

Hope that will help.

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help here, JillG.

 

I want to check if you still need help. Don't hesitate to reach back if you do.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hi MoonMullins,

 

Checking in to see if you still need help with this. In case there are any follow-up questions or comments. Please let me know if you need further assistance. 

 

Regards,

JT

janthadeus
Community Specialist
Community Specialist

Hi there,

 

It's me again. We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

 

Best, 
JT