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nest theremostat receiving box

tinawena
Community Member

why does my nest thermometre work when i switch on heating but ten when i turn control down to 9 degress dosnt switch of i checked received box and all lights steady

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @tinawena 

This is the Home Automation forum, not the Nest Thermostat Forum but does the Thermostat show the correct temperature in the room?

And what do you exactly mean by it doesn't switch off? 🙂

Jake
Community Specialist
Community Specialist

Hey tinawena,

 

Sorry for the late reply. I wanted to follow up and see I could be of any help. I found an article that has some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

 

Thanks so much for the helpful reply RXShorty.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey tinawena,


I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey tinawena,


I wanted to check in, and let you know that I will be locking the thread in 24 hours.


Best regards,

Jake