reset google mini - can't get it to reset

[katmandid]

Can't get the google mini to rest.  I have a gen 2, and hit the mic off and get orange lights, but unit doesn't respond to pressing the center

[David_K]

Try these alternative steps:

1. Unplug the power cable from your speaker. Wait for 10 seconds. Plug it back in, and wait until all 4 lights on the top illuminate.
2. Repeat step 1, 10 more times (so a total of 11 times).
3. After you plug your speaker back in the final time, you'll need to wait a few moments for the device to reset. It will announce 'Welcome to Google Home. To get started, download the Google Home app on a phone or tablet,' to let you know that it’s ready for setup.

[Juni]

Hi folks,

@David_K, thanks for the help.

@katmandid, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 
 

Thanks,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Best,

Juni

[Juni]

Hi katmandid,

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours. 
 

Regards,

Juni