11-21-2022 04:01 AM
Can you restore nest mini settings after factory reset?
11-21-2022 08:31 AM
No unfortunately, you'll need to setup the device as new again.
11-27-2022 03:02 PM
Hey there,
Thanks for your insights, davidking!
Whoosh, we hope you're able to get the answer that you need. Let us know if you need help in setting up your Google Nest Mini and the Community will be happy to lend a hand.
Best,
Alex
11-28-2022 12:38 AM
Not really the answer I was hoping for, really frustrating that it's stopped cooperating with the harmony elite and hub - everything else still fine . .
11-28-2022 03:43 PM
Hello Whoosh,
We understand how you feel — we'll take it as feedback. Could you tell us more about what's happening with your Harmony Elite and Hub? Are you trying to control it using your Nest Mini?
Thanks,
Alex
11-29-2022 05:36 AM
For a long time had Harmony Hub with Harmony Elite linked to Google account so I could turn TV to Netflix, Prime, Disney etc on/off with Hey Google. Now Google says “Turning on X” but nothing happens. Fine with all other devices, lights, Nest thermostat etc.
Harmony app will turn things off/on so the hub works fine.
Harmony Elite remote works fine
Google Home app reads as linked to Harmony account (removed and relinked).
Rebooted harmony hub, removed and re-added hub
rebooted Nest mini
Rebooted router
All on same wifi
Did Google synch devices
Home app and Harmony app both working fine on android phone and android tablet
The Harmony Elite and hub have (and still do) always worked fine with my Denon AVC110 and my LG smart TV. It's commands via Google home that have stopped working. I say hey Google Netflix on (which used to work fine) she says, turning on Netflix - and nothing happens. All other Google home commands and routines for other things work fine.
12-05-2022 02:06 PM
Hey Whoosh,
We're sorry for the late response. Thanks for doing all those steps, have you tried resetting your devices to clear any congestion? Is it only happening with your Harmony Hub?
Regards,
Alex
12-05-2022 02:34 PM
No, same with my Twinkly lights, I say hey Google Twinkly on and she says turning on Twinkly and nothing happens, same with hey Google Twinkly off - worked fine for ages and now does not, same as harmony hub commands, she repeats instructions but nothing happens
12-06-2022 03:30 PM
Hi there,
To make sure, are your devices within the same network and assigned to the same home structure? Is there a chance you can try using a different network for isolation?
Best,
Alex
12-09-2022 04:57 PM
Hey there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
11-28-2022 12:37 AM
Hmm, was hoping it could be restored from a backup after completely removing and setting up again 😞
12-10-2022 01:33 AM
same network and assigned to the same home structure - yes
Is there a chance you can try using a different network for isolation - no
12-13-2022 07:03 PM
Hi Whoosh,
We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
Best,
Princess
12-17-2022 09:41 AM
Hello there,
We haven’t received your form. Kindly fill it out so we can continue with the next step.
Thanks,
Juni
12-20-2022 10:10 AM
Hi there,
I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
Regards,
Juni
12-20-2022 01:51 PM
I filled in the form already
12-20-2022 02:58 PM
Hi there,
We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.
Best,
Juni
12-21-2022 01:52 AM
thank you
12-21-2022 01:27 PM
Hi Whoosh,
Sure thing! Let us know if you have other questions or concerns as we'll be locking this thread within the day.
Best,
Alex