4th gen thermostat humidifier

[Yura1985]

Do you really need a pro ID to enable humidifier control functions on a 4th Gen nest learning thermostat?

[cifuentesj]

Hi @Yura1985,

Thank you for your post and the detailed information you've provided. I understand that you want to know if you need a pro ID to control the humidifier on your Nest Learning Thermostat 4th generation. I am here to help. Let's work together.

In this instance, a pro ID is not necessary to operate the humidifier. You can set up your Nest Learning Thermostat 4th Generation normally.

In addition, you can read this post to set up: Get started with your Nest Thermostat.

Please keep me posted.

Warm regards,

Jeremy.

[Yura1985]

Thermostat recognizes there's a wire going to the aq+ terminal does not give me any options on what to do with said port

[Yura1985]

I tried having it plugged in the star terminal same thing it recognizes there's a wire doesn't give me any options to do anything with it

[cifuentesj]

Hi @Yura1985,

Thank you for the timely response and detailed information that your Nest Learning Thermostat 4th generation recognizes there is a wire going to the AQ+ terminal. I am here to help, and let's find a solution together.

Please provide me with two more questions:

• What type of HVAC system do you have (conventional or heat pump)?
• Would you mind sharing a picture of your previous and current wiring installation?

Please keep me posted.

Warm regards,

Jeremy.

[Yura1985]

The system has a standalone humidity switch with a neutral and a positive terminal going to it

[Yura1985]

I removed the switch and wired the AQ Plus terminal to the negative of the solenoid which should make the nest trigger it when there is low humidity but the nest has no idea what that virus it won't let me pick what to do with it 

[cifuentesj]

Hi @Yura1985,

Thank you for your timely post and the comprehensive information you've provided.

I need your help answering one more question:

• Did you notice any error codes?

Additionally, I would appreciate it if you could send me photos to verify your installation. Please feel free to share any additional details that might be helpful to assist you efficiently.

Warm regards,

Jeremy.

[Yura1985]

No blue wire but this wireing 

Tried in * or AQ+ port wireing in app showing unspecified but detect the wire

I have no humidifier options in the menu 

[cifuentesj]

Hi @Yura1985,

Thank you for the timely response. To assist you better. You can get a hold of our support team by filling out this form, and they can take a deeper look at your specific situation.

Please make sure you leave your community thread and community username. Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

Please keep me posted.

Warm regards,

Jeremy.