I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if you're still having trouble and you have a separate Chromecast device that is plugged in on your TV, please reboot your device. Plugging your Chromecast on a different TV screen if applicable might also help.
On the other hand, if your Vizio TV has a built-in Chromecast, please reach out to your TV manufacturer for additional help.
If you have other questions and concerns, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!
Thanks for the help here, Brad.