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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Cannot connect Nest Cam (indoor, wired) to my Nest app

I had my Dropcom replaced by Google and they sent me a Nest Cam (indoor, wired). I don't like the fact that it connects to Google Home only. I want it to connect to the Nest app, which is far superior to the Home app. The Google Home app is hot garba...

Resolved! Payment Invoice

Hi there,Does ANYBODY know where to find the payment invoice for yearly subscription? This is completely ridiculous - it's impossible to find, and i need it to file my taxes. The product is good, but this is the WORST backend I have ever encountered;...

CarloD by Community Member
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  • 1 replies
  • 0 kudos

Subscription was canceled but shows as active

Hi.I just received an email saying that "Your 1st gen Nest Aware subscription has been canceled" and all my video history was deleted because I supposedly didn't pay for the last 60 days.If I go to my account, I show "Nest Aware Plus subscription is ...

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