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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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NEST Camera User Needing Billing History

I am beyond frustrated with Google. All I want to do is see my Nest Camera billing history and I just spent an insane amount of time looking for it and then on the phone with "support." They cannot tell me where my billing history lives, how much I'm...

Kobi2 by • Community Member
  • 2628 Views
  • 5 replies
  • 4 kudos

Nest Aware Subscription Payment

I have gotten 2 emails saying my subscription payment did not go through, however i have paid and my account says i am paid for the full year. as a matter of fact, i have over paid. how do i ensure my subscription isnt cancelled?

Nest Labs is charges yearly my credit card without showing an subscription in my google account

I can’t find any subscription with Nest Lab in my google or apple account.My credit card is for at least the last 3 years charged for 2022 50 USD, 2023 50 USD and 2024 80 USB.No renewal e-mail, no subscription in my account.Don’t even know where I ne...

Mar10 by • Community Member
  • 10115 Views
  • 13 replies
  • 5 kudos

Resolved! Re-Subscribing to Nest Aware

I cancelled my Nest Aware subscription back in Sep-2023, now it's Jan-2024 and decided to subscribe again.How do I reconnect my Google camera to Nest Aware. the camera doesn't have a USB port.

Rip90241 by • Community Member
  • 1733 Views
  • 3 replies
  • 1 kudos
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