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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Customer Service

Is there a customer service number I can call? My camera and doorbell are both offline and I cannot find a number.

Lissethe by • Community Member
  • 770 Views
  • 2 replies
  • 0 kudos

Nest Aware Sound Detection

Hello,Reading over the below article, my understanding is the Nest Aware Plus subscription comes with "Sound Detection" for Google speakers and displays:https://support.google.com/googlenest/answer/9681286?hl=enI have a Nest Aware Plus subscription a...

Resolved! charge to credit card

I have a $240 charge to my credit card. I need to contact someone to cancel my subscription. This is too expensive for someone on a fixed income.

Kgschrader by • Community Member
  • 1146 Views
  • 2 replies
  • 0 kudos

Why has it been taking hours to view history?!

WHY DOES IT TAKE HOURS TO VIEW VIDEO HISTORY?!?! For example: I caught someone live stealing from outside of our non-profit organization. I can see on the thumbnail in history that it captured the event, but when I click to view it, it says it’s not ...

WHY DOES IT TAKE HOURS TO VIEW HISTORY?!

WHY DOES IT TAKE HOURS TO VIEW VIDEO HISTORY?!?! For example: I caught someone live stealing from outside of our non-profit organization. I can see on the thumbnail in history that it captured the event, but when I click to view it, it says it’s not ...

nest aware subscription / account migration

Hi,I have been using a number of Nest smart home devices, always controlled by the Nest app. Recently the old Nest aware app was cancelled. Today I signed up for the new Nest aware plan ($150/yr) and then realized I signed up under my google account....

amtkim by • Community Member
  • 3032 Views
  • 9 replies
  • 0 kudos
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