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Best awera

Ok2
Community Member

My subscription of nest awera is not working on my Camera can you please help me I can’t record nothing and it’s only showing me a hour of video 

3 REPLIES 3

SteveT1
Community Specialist
Community Specialist

Hi there,

 

Sorry to hear about that. Let's get this sorted out.

 

A few questions — do you have multiple homes? Is your Nest Camera in the same home where your subscription is? 

 

Keep us posted. Stay safe.

 

Regards,

Steve

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.