Best awera

[Ok2]

My subscription of nest awera is not working on my Camera can you please help me I can’t record nothing and it’s only showing me a hour of video 

[SteveT1]

Hi there,

Sorry to hear about that. Let's get this sorted out.

A few questions — do you have multiple homes? Is your Nest Camera in the same home where your subscription is? 

Keep us posted. Stay safe.

Regards,

Steve

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.