Can I add a non-Nest/Google camera to my existing Nest Hello video doorbell and Nest Aware package?

[alleyhunter]

I’m having this problem too. We have a Nest security setup and I just added the google doorbell. How do I get it to chime Inside the house with our nest hub?

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this issue can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS
 

[cfxwt]

Thanks for your reply.  I haven't yet resolved this issue and it would be nice to gain some insight into it. One caveat, however, is that I have little or no technical ability:  it's a struggle just to understand a little about how these devices and programs work together as intended. My question now involves extending that knowledge to the point of being able to blend another device, somehow, and use the same program to display the additional camera so that both can be viewed in a single swoop--so to speak.

Many thanks

[Brad]

@cfxwt

I am afraid that what you are asking for is not a possibility. Our cameras are not built that way. Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.

Please let me know if you need further assistance on this issue.

Best Regards,

Brad.

[cfxwt · Accepted solution]

Oops!  I just noticed this reply from you which I received prior to sending another message to you a moment ago:  turns out that was not well-conceived!

I really want to thank you for your willingness and effort in this matter. I guess the situation will remain static unless and until Google deems the idea worthy of pursuit.

Many best wishes to you Brad!

Dave

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance. 

Best Regards,

Brad.

[cfxwt]

Hi Brad:

I wrote to you just yesterday to confirm that I am still in need of assistance--did you receive that communication? I know that it was received by this website because, for some reason, I was then awarded a badge just for the pleasure of having replied to your kind overture.

Thoughts?

Dave