06-02-2022 07:29 AM
I would like to install cameras in each of my franchise offices that I would be able to log in with a single login on a web browser and view all of my cameras.
My understanding is that I need separate Nest Aware subscriptions for each location. Is that correct? Is there no way to see all my cameras in one place?
Thanks in advance.
Answered! Go to the Recommended Answer.
06-04-2022 07:19 AM
I believe you can only view cameras (and doorbells) for one "home" or "structure" at a time.
Newer Google Nest cameras (released starting in 2021) can ONLY be viewed in the Google Home app, and you need to select the "home" you want to view at the top of the app's screen (https://support.google.com/googlenest/answer/9155535?hl=en#zippy=%2Cswitch-between-homes).
Older Google Nest cameras can be viewed and administered in the Google Nest app or on the home.nest.com web page from your browser. (They can also be viewed in the Google Nest app.) When viewing them from the Google Nest app, you can only view and control cameras for one "home" at a time (https://support.google.com/googlenest/answer/9293015?hl=en&co=GENIE.Platform%3DiOS#zippy=%2Cmove-a-n...). And the same seems to be true when viewing cameras on the home.nest.com, although I cannot verify that because we have only one "home" and there seems to be no topic on this.
06-03-2022 09:16 PM
Yes if you use the Google Home App (might be additional ways that Im unaware)
06-04-2022 07:19 AM
I believe you can only view cameras (and doorbells) for one "home" or "structure" at a time.
Newer Google Nest cameras (released starting in 2021) can ONLY be viewed in the Google Home app, and you need to select the "home" you want to view at the top of the app's screen (https://support.google.com/googlenest/answer/9155535?hl=en#zippy=%2Cswitch-between-homes).
Older Google Nest cameras can be viewed and administered in the Google Nest app or on the home.nest.com web page from your browser. (They can also be viewed in the Google Nest app.) When viewing them from the Google Nest app, you can only view and control cameras for one "home" at a time (https://support.google.com/googlenest/answer/9293015?hl=en&co=GENIE.Platform%3DiOS#zippy=%2Cmove-a-n...). And the same seems to be true when viewing cameras on the home.nest.com, although I cannot verify that because we have only one "home" and there seems to be no topic on this.
06-06-2022 08:33 AM
Hey folks,
Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration.
However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.
Best Regards,
Brad
06-07-2022 01:11 PM
It's very inconvenient this new "system" sucks.
06-07-2022 02:23 PM
Hey there,
I just wanted to jump in real fast and thank you for your feedback. I apologize that you are not happy with the direction Google/Nest is going in. Please feel free to submit your feedback to us. I've put instructions for feedback below.
If you need anything else, please let me know.
Best regards,
Brad.
06-12-2022 04:32 PM
Hi there,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.
Regards,
Steve