Hi @Williamyip,
Thank you for posting in the community. I'm sorry to hear that you're being charged for a service that is no longer provided on your device model. I can understand your situation, especially when you've already tried to find a solution through the Help Center. Don't worry, I'm here to help.
To resolve a billing issue like this, you will need to reach out to our dedicated support team directly. They have the necessary tools to access your account information and can assist you with your subscription and billing concerns.
The team would like to learn more about this issue. When you get a chance, please fill out this form and let us know when you're finished. We'll have someone reach out to you via email from there.
I am confident that they will be able to help you. If you have any other questions or need help with a Google product, please feel free to post again.
Regards,
Kevin
