Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Can’t add Nest Aware subscription

Community Member

I have added a valid credit card onto the account but it won’t take so I can’t add Nest Aware Subscription.


Community Specialist
Community Specialist

Hi there, Tdiaz.


I am terribly sorry to hear that you have had issues trying to add a credit card for your Nest Aware subscription! I would try again, but first power cycle your device, and then try once more to add it. I have an article here that could help you out with the process. You can find the article here. Please let me know if you need further assistance.


Best Regards,


Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS