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Cancel dropcam subscription

Community Member

Trying to cancel my nest subscription but can’t find a phone number or email address to contact anyone. Help center goes around in circles and doesn’t resolve anything. Probably done on purpose to keep customers as long as possible. I need a phone number.




Unfortunately, Google Nest does not publish support numbers.

You could try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

After you click on the "Contact us" link:

1. Select a category/product family, and type in a brief description of the issue, then click "Next".
2. Click "Other", then click "Next step".
3. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
4. Under "Contact options", choose to get a phone call or chat or email with the team, depending on availability in your country.


Community Specialist
Community Specialist

Hi cwest,


I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?


I appreciate your help, MplsCustomer.




Community Specialist
Community Specialist

Hi everyone, 


@cwest, I'm sorry to hear if you're having trouble cancelling your Nest Aware subscription. To make sure that everything is covered here, I'd like to confirm, were you able to contact our Support Team? If so, how did it go? Let us know your update here.


Thanks for answering, MplsCustomer and Lance.