Hi Kaylamartinez,
Thank you for posting here in the community. I'm really sorry that you have an unauthorized charge for a subscription that you never applied for. This could be frustrating, especially if it affects your card. Help's here.
We would like to fully investigate your concern. Please fill out this form, and our specialist team will reach out to you via email for further assistance.
Let me know once you're done.
Regards,
Byron
