Customer Service

[Lissethe]

Is there a customer service number I can call? My camera and doorbell are both offline and I cannot find a number. 

[MplsCustomer]

@Lissethe 

Google Nest does not publish a support number. You have to do this to contact Support:

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.

[Jenelyn_O]

Hi folks,

Thanks for checking it with us. I just want to check if you managed to get in touch with our support by following the guide MplsCustomer provided above. Please let us know if you still have questions or concerns, as we'll be willing to help.

For additional reference, you can visit Fix Nest camera or doorbell Wi-Fi connection issues.

I appreciate your input, @MplsCustomer.

Best,

Jenelyn