Disappointed that New Experimental AI Features Require Nest Aware Plus Subscription

[jpzsports]

I am quite disappointed to see that most of the new experimental AI features that are available in the public preview for the Google Home app require a Nest Aware Plus subscription. I am already spending over $80 a year on a regular Nest Aware subscription, and I would expect that these new features such as the AI Search Camera History, AI descriptions, and "Help Me Create" features would be available to at least all Nest Aware subscribers. There is nothing in the Aware Plus that is necessary for these features. And we are already contributing feedback and dealing with potential bugs since this is all experimental, so please consider rolling it out to all Nest Aware members as a courtesy.

[Bubz376]

Completely agree. I was so excited for these features but have been so disappointed that they chose to release them only to Nest Aware Plus. I have no reason to spend the additional money on the higher tier subscription and really hope the reconsider this. 

[maedacortez]

Hi deportes JPZ,

Thanks for reaching out. I understand that you would like to have the AI-powered features without having the Nest Aware Plus subscription. I apologize for this. While this feature is not available with the basic Nest Aware subscription, there are many more features included on the Nest Aware Plus subscription. You can compare both visiting Nest Aware subscriptions.

Besides that, I recommend you send us your feedback. Your comments and recommendations are very important to us as we strive to improve our devices and features, on the next link you can find all the information how the AI feature works please visit Search camera history for the Google Home app.

Regards,
Manuel