11-01-2022 12:22 PM
We have moved to a new home and left our NEST thermostat for the new owner. We did not disconnect our account before leaving, but need to do so now remotely. However when I go into the NEST account it logs in via my google account and there is no way to reset our disconnect through account management. How can I do this?
11-07-2022 11:01 AM
Hey there,
Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with some details. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
11-10-2022 09:46 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
11-10-2022 10:01 AM
Thanks anyway, but problem has been solved
11-11-2022 09:58 AM
Hey rrlafo,
I am glad to hear the problem has been solved. Please let me know if you have any questions from here, as I will be locking the thread soon.
Best regards,
Jake