Can’t find my nest aware account

[Nicole4]

Hey! I have laid for a nest aware subscription but i can’t seem to access it. I can’t figure out if it got linked to a different account or what, BUT I’m laying for a subscription that I’m not able to utilize and I’m really frustrated. 

[MplsCustomer]

@Nicole4 

You can check your Nest Aware subscription on this page: https://store.google.com/subscriptions?hl=en-US

If you think you linked it to the wrong account, try accessing that page from your other Google account(s).

You can also check by going to Settings | Nest Aware in either the Google Nest app or the Google Home app.

You could also try the "Contact us" option under "Nest Aware Premier Care" on the page below. It's supposed to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

[janthadeus]

Hi folks,
 

Checking in — were you able to speak to our Nest Aware Premier Care team as suggested by MplsCustomer? If so, how did it go? Let me know if you need more help.

I appreciate the help here, MplsCustomer and barisbakirli.

Thanks,

JT

[Princesss]

Hi everyone,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hello folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Nest devices and we'd be glad to assist you further.
 

Best,

Princess