10-04-2022 10:48 AM
10-08-2022 07:53 PM
Hi Seth7690,
Thanks for reaching out. Let’s check this out — a few questions: what’s the model of your Nest camera? Do you have an Android or iPhone? Also, do you have a Nest Aware subscription?
Here’s how to add the name of a person in your familiar face library:
Home app:
Nest app:
Let me know how it goes.
Thanks,
JT
10-11-2022 08:24 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
JT
10-12-2022 08:31 PM
Hey there,
I just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Best,
JT