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Google nest keeps charging my debit card even after i blocked them. This time they charged a year

Damin73
Community Member

So, Google has charged my account for a years subscription to nest aware. 2 months ago it was somthing else that I've never heard of. They take your money and send you in circles chasing your tail when you try to find help. They tire you out as I did the last time but this time they took my family's grocery money after setting up my debit card for Google tap and pay. The next day a $80 charge for nest aware. I have been a android/Google user since the very first android phone but this it it for me. Selling the android and migrating all of my data to yahoo and canceling every Google product I use. I don't trust Google with my private data. They are thieves. I highly recommend that anyone reading this think long and hard before offering up you personal data especially financial. I am extremely disappointed in Google. I guess its time to switch to apple!

4 REPLIES 4

Derickf
Community Specialist
Community Specialist

Hi @Damin73,

 

I appreciate you taking the time to post in the community. I'm sorry to hear that you were charged for a Nest Aware subscription. This situation needs further assistance. Please fill out this form with all the necessary information, like the thread title or link and your username in the community. Once you've completed the form, let me know. Someone from my team will contact you shortly to help.

 

Keep me posted,


Best regards,

Derick

Damin73
Community Member

You read my post about Google grabbing my grocery money out of my account for a service that I don't use. Yall did it last month for nest aware or nest something 1 month of service. I blocked Google from access to my debit card. This month, I tried to order uber eats with my cashapp as I do every other day and a prompt came up to add Google pay to my uber account and I couldn't make my order until I setup Google pay so I did and I made my purchase and a few hours later , I be damned if Google didn't take $90 and change out of my account for a year subscription . Derrick, do you know how itbfeels to go to bed hungry? I have been a google/android user since the beginning and I don't know what happened to yall but I hate Google.  You take my money then send me on an endless goose chase resulting in nothing. No one to speak to. Just more fill out this form and that form bullcrap! First you steal my money, now your stealing my time! I should be spending this time figuring out how to get dinner.  

Damin73
Community Member

Still no reply or resolution.  

Derickf
Community Specialist
Community Specialist

Hi there, 

 

Please fill out this form again and make sure that you fill in all the necessary information. We could not contact you before because there was not enough information. Please make sure that you provide the thread title or link and your username in the community. Once you've completed the form, let me know. Someone from my team will contact you shortly to help.

 

Keep me posted.


Best regards,
Derick.