How do I add a camera to my existing nest aware account

[9224]

Purchased a camera for front of house. Want to add it to my existing door bell camera nest aware account. How do I do that 

[MplsCustomer]

@9224 

If you have the Nest Aware or Nest Aware Plus subscription (and not the per-camera 1st Gen Nest Aware subscription), all you need to do is add your new camera to the Google Nest app or Google Home app to the same Google Nest "home/structure" as your Nest Aware subscription.

However, if you do have the older per-camera 1st Gen Nest Aware subscription, you can get another 1st Gen Nest Aware subscription only if your new camera works in the Google Nest app; if your new camera works in the Google Home app, then you can cancel your 1st Gen Nest Aware subscription and get the newer Nest Aware or Nest Aware Plus subscription that applies to all cameras and doorbells in the same Google Nest "home/structure".

https://support.google.com/googlenest/answer/9681538

https://support.google.com/googlenest/answer/9233159

[EmersonB]

Hi everyone,

9224, thanks for reaching out here in the Community. Were you able to follow the steps and read the information shared above? Don't hesitate to update us here. 

I appreciate the help, MplsCustomer.

Regards,

Emerson

[janthadeus]

Hey 9224,

I want to check if you still need help. Don't hesitate to reach back if you do. 

I appreciate the help, MplsCustomer and Emerson.

Thanks,

JT

[9224]

Have resolved the problem 

[janthadeus]

Hi there,

Perfect, we're glad to hear that! As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT