Nest aware camera

[Keld]

I have paid for my camera to save all video for 60 days, but it dosent?

[MplsCustomer]

@Keld 

What do you mean by "save all video for 60 days"? The Nest Aware Plus subscription provides 10 days of 24/7 video history and 60 days of event video history; it applies to all cameras in the same Google Nest "home/structure". The older per-camera 1st gen Nest Aware subscription provided a 10/day and 30/day 24/7 video history.

In the Google Nest app you can check your camera's subscription by going to Settings | Nest Aware. In the Google Home app you can check your camera's subscription by going to Settings | Video | Video history.

https://support.google.com/googlenest/answer/9233159?hl=en

https://support.google.com/googlenest/answer/9681538?hl=en

[EmersonB]

Hi everyone,

@Keld, thanks for reaching out here in the Community. Were you able to follow the steps and read the information shared above? Don't hesitate to update us here. 

I appreciate the help, MplsCustomer.

Regards,

Emerson

[janthadeus]

Hey Keld,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

I appreciate the help, MplsCustomer and Emerson.

Thanks,

JT

[janthadeus]

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help. 
 

Best,

JT