02-22-2023 02:30 AM
I have paid for my camera to save all video for 60 days, but it dosent?
02-22-2023 07:19 AM
What do you mean by "save all video for 60 days"? The Nest Aware Plus subscription provides 10 days of 24/7 video history and 60 days of event video history; it applies to all cameras in the same Google Nest "home/structure". The older per-camera 1st gen Nest Aware subscription provided a 10/day and 30/day 24/7 video history.
In the Google Nest app you can check your camera's subscription by going to Settings | Nest Aware. In the Google Home app you can check your camera's subscription by going to Settings | Video | Video history.
02-25-2023 01:35 PM
Hi everyone,
@Keld, thanks for reaching out here in the Community. Were you able to follow the steps and read the information shared above? Don't hesitate to update us here.
I appreciate the help, MplsCustomer.
Regards,
Emerson
02-28-2023 02:23 PM
Hey Keld,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, MplsCustomer and Emerson.
Thanks,
JT
03-01-2023 02:46 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT