09-09-2021 05:18 PM
My friend and I look similar and Nest Aware puts his pictures under my name. How do I separate his face from my face?
Answered! Go to the Recommended Answer.
09-09-2021 05:37 PM - edited 09-09-2021 05:39 PM
Hi there,
You should be able to reassign incorrect familiar faces. Doing this as quickly as possible may reduce incorrect detections in the future.
To do this:
1. On the home screen, tap Settings > Nest Aware > Familiar face detection
2. Tap a face to add or change the name
Further directions are on this page.
Edited for formatting.
I hope this helps!
09-09-2021 05:37 PM - edited 09-09-2021 05:39 PM
Hi there,
You should be able to reassign incorrect familiar faces. Doing this as quickly as possible may reduce incorrect detections in the future.
To do this:
1. On the home screen, tap Settings > Nest Aware > Familiar face detection
2. Tap a face to add or change the name
Further directions are on this page.
Edited for formatting.
I hope this helps!
09-12-2021 09:53 AM
Thanks. I'll keep deleting the person until Nest Aware figures out it's a different person.
09-13-2021 08:54 AM
Hi there, folks.
Wondering if you still needed assistance with this issue? Please let me know!
Best Regards,
Brad.
09-13-2021 10:02 AM
Nest Aware still hasn't figured out that my friend is not me. I just delete it every time it adds him to my library.
09-16-2021 02:48 PM
Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.
Garrett DS