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How to access 24/7 recording

Friro
Community Member

How do i get the 24/7 recording from the Nest cam???   It only seems to record "events" when the cameras hears or sees something. But it misses a lot - including what actually happened. This “event” feature is useless and takes away the whole reason i got the camera! Does anyone know if it's possible to get the 24/7 recording??

4 REPLIES 4

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

I just wanted to jump in real fast to see if you saw MplsCustomer's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

 

I appreciate your help here, MplsCustomer.

 

Thanks,

JT

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel