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Lost QR Code for Indoor Nest Cam

Kculver1
Community Member

I have lost the QR code, and cannnot find the 6 digit code on the back of the camera. Help is appreciated as I need this to pair with my best hub so I can use the camera as a baby monitor 

6 REPLIES 6

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

 

Best Regards, 

Brad.

Jay-2022
Community Member

I have the same problem as well and would appreciate support. I have lost the label which has the qr code and number and would like to know how i can reconnect the nest cam

Brad
Community Specialist
Community Specialist

Hey there,

 

I am afraid that without the QR code on the device, or on the packaging, there is no way to get the camera added back to the account. 

 

Best regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad