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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 26895 Views
  • 186 replies
  • 45 kudos

Need two Nest Aware Plus subscriptions - Not getting rid of Nest App

Use the nest app for 1st generation nest cameras need to add a 24/7 streaming for the new cameras and it only shows the old camera subscriptions. I do not like the google home app and do not want to stop using the Nest app.How do i subscribe for the ...

Steph83 by • Community Member
  • 733 Views
  • 10 replies
  • 0 kudos

New phone & cannot access Nest account

Upgraded my phone, transfered all apps, but cannot access the Nest app. I tried sign in with Google but the new ohone is integrated. Tried sign in direct with Nest, doesnt work. Tried to reset my oassword, but the password re-set email never arrives....

Marien79 by • Community Member
  • 570 Views
  • 5 replies
  • 0 kudos

Subscription Expired & Can’t Renew?

I have Google Nest cameras & they record but every month I get a notice that my “trial” is expiring so I pay a fee to renew. Now it’s not renewing & is only recording an a few hours at a time & not saving any history. Can’t find any link or info to s...

KimaMV by • Community Member
  • 2566 Views
  • 26 replies
  • 1 kudos

Nest aware subscription not working for all cameras

I purchased the nest aware plus a few days ago, and both of my outdoor cameras got the updated, but my indoor camera still doesn’t have best aware plus. So basically some cameras got the nest aware plus and some didn’t. Keep in mind they are all the ...

ProRex69 by • Community Member
  • 609 Views
  • 4 replies
  • 0 kudos

Nest Aware feedback

Where can I give feedback on Nest Aware subscriptions? I've been charged for one that doesn't even have cameras on it, but no refund, no credit, no satisfaction!

Rob21 by • Community Member
  • 589 Views
  • 7 replies
  • 1 kudos

Resolved! Nest App doesn't work anymore

i have two android devicesboth with Nest App.one of them (my phone) won't load the nest cameras anymore, the view is stuck on the loading circle and black screen.Until a week ago it worked like a charm, and now not anymore, and I can't find online an...

Decaone by • Community Member
  • 3311 Views
  • 6 replies
  • 0 kudos

Duplicate subscription?

Hello. I received an email that there was a "payment issue" with my subscription, however I had paid for a year in advance on Sept. 30, 2022 (so it's set to expire in Sept. 2023). Can someone please look into this? Thank you. Ryan Babcock

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