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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 31093 Views
  • 186 replies
  • 46 kudos

I cannot view my history

I've read through all the forums: when I log in, I can't see an option to view history. Only clips that have been downloaded. My subscription is up-to-date. There are some very important clips I need to download, so time is of the eseence. I've tried...

mizjodi by Community Member
  • 4274 Views
  • 10 replies
  • 1 kudos

Multiple faces recognition

Hi all! I'm considering activating a Nest Aware subscription, but would like to know more before trying it out.Does the Face Recognition feature which becomes available for a camera once the Nest Aware subscription is enabled allow the camera to reco...

visemod by Community Member
  • 756 Views
  • 10 replies
  • 0 kudos

need help paid bill cameras no service

Money came out of my checking account 120.00 for service but I have NO SERVICE I have called and sent messages I cannot get any help to straighten this out. Please help me!!!! I have two email address one is # the other is # I got the message on my y...

Nest aware history not recording

Hi there,we have a subscription for Nest aware since about 6 months ago, paid for a year in advance…. For no apparent reason a few weeks back our two wired outdoor google nest cameras stopped recording history. The live feed is fine and the history o...

Dpb41 by Community Member
  • 825 Views
  • 7 replies
  • 0 kudos

Sign in trouble

I had this nest cam for a couple of years now. Although it is still functioning perfectly, I haven’t used it in a while and forgot my password. Also, in between time, I changed my number. Now I would like to use it again and to confirm my identity th...

Shabangas by Community Member
  • 400 Views
  • 3 replies
  • 0 kudos

Events deleted after 3 hours

Hello,I brought a Nest cam(battery) from UK, but I use this camera at my parents place in Romania.After 3 hours all the events are deleted, but in the description of the product it says that I have 3 hours of event video history.Nest Aware is not ava...

Old Nest Aware and new Nest Aware in one Home?

I have a first generation Nest Aware subscription which I want to keep.I've discovered that my new Nest cameras aren't compatible with this subscription and nor are they compatible with the Nest app. This is very odd and very bad product design and s...

Retty by Community Member
  • 3234 Views
  • 15 replies
  • 2 kudos
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