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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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First gen subscription refund

If my first generation subscription runs out in 4/2024, will I get a refund of unused funds if I migrate over to google now? And with the newer pricing plan of aware plus can I add cameras at any time under the ‘all’ cameras one price subscription? T...

Saildriver by • Community Member
  • 1713 Views
  • 5 replies
  • 0 kudos

Resolved! Not able to add new camera to Nest Aware Plus account

I have purchased a new indoor camera and added it to the Home app, but it is not visible on my Nest account. I want to add it to my Nest Aware Plus account. How can I do this. In other forum posts it states that if you have a Nest Aware Plus account ...

PeterJ63 by • Community Member
  • 1985 Views
  • 5 replies
  • 0 kudos

H72 error on app but thermontat working!

Help please. I can no longer control the heating via my nest app or Google home.Google home says device online but it is definitely on and connected to WiFi.Nest app says error code h72 but thermostat is on!

Oliviah by • Community Member
  • 909 Views
  • 3 replies
  • 0 kudos

Nest subscription cancel

After over a year has anyone gotten the subscription issue resolved? And why on earth is there not a cancellation option? Even more ridiculous is the subscription cancellation option is as absent as the “customer service” section. I have a subscripti...

kerri12 by • Community Member
  • 4545 Views
  • 7 replies
  • 1 kudos

Nest Aware Subscription to Google Home App

Will the Nest Aware feature that streams 24/7 video footage with Subscription be transferred to the Google Home App?Will subscribers still have 60 days of storage for video clips?Will the Google Home App allow you to create custom videos once all cam...

CABBY by • Community Member
  • 1225 Views
  • 3 replies
  • 0 kudos

Google Nest Hub

I have a Google Nest Hub 2nd generation and need to delete my old network and add a new one. How in the heck do I do that? I can't find internet setting anywhere. Thanks!

ConnieC by • Community Member
  • 574 Views
  • 1 replies
  • 0 kudos
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