Subscriptions and Services

I pay for Nest Aware but where is it now?

Unfortunately I am unable to find a phone number related to my Nest subscription. I have paid for it a year and I see it on my nest account, but it is nowhere on my google account. I see in payments they continue to take money each month this past ye...

Unable to Cancel Nest Aware Subscription

I am unable to cancel my Nest Aware subscription. I get an error message every time i select the cancel button. Any suggestions would be helpful. Thank you

Never received Nest replacement Cam offer already checked email

I recently learned that support for Nest is being discontinued. I own 4 Drop Cams, 2 Google devices, and a Google Doorbell. This change in support will result in a 76% reduction in my coverage. I have a subscription to Nest Aware and have thoroughly ...

Nest hub max not announcing the name of familiar face

I have nest doorbell and nest hub max. i configured familiar faces.and when a familiar face is at the door, I see in my home app notification with the name of the person. while the nest hub that declaring “someone at the door” only rarely says the na...

Nest Aware refund

This has been the most frustrating process. My nest aware was renewed under the wrong product, the only way to fix this solution was a representative telling me to cancel the subscription and subscribe again for my doorbell. I was hesitant to do but ...

Nest camera subscription

My subscription was cancelled! Apparently the card you had on file didn’t go through. I changed the card to a current one and deleted the one that wasn’t available any longer. I need my subscriptions reestablished.

Set up of my 30 video review

I set up my 2 Nest outside magnet cameras. The cameras work wel. I paid $80.00. For the 30 day video retain. I am not getting any video history.

Deleted account

I didn’t realize my account was being deleted because my auto payment didn’t go through. I forgot completely that the card expired and this is critical, I am in the middle of a nightmare and video recorded just this past Saturday is critical!!! I had...

Nest Aware Plus

I have multiple Nest cameras purchased in 2021 or prior where I view 24/7 video via the Nest app. I just purchased a new Nest Cam Indoor Wired 2nd generation which requires the Google Home app to set it up. Do I need to purchase another annual subscr...

Nest Aware Subscription increase

An increase from £70 to £110 is not justified for a 5-day Nest Aware. I have been with you for years. I am heading towards another platform which is FREE. There is no value in this increase

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I pay for Nest Aware but where is it now?

Unable to Cancel Nest Aware Subscription

Never received Nest replacement Cam offer already checked email

Nest hub max not announcing the name of familiar face

Nest Aware refund

Nest camera subscription

Set up of my 30 video review

Deleted account

Nest Aware Plus

Nest Aware Subscription increase

Recover known faces and video history

Added same address as AWAY location

Cancelling a Camera

NEST Aware GEN 1 GEN 2 migration issue

Recover videos

Nest subscription

Nest Aware to Nest Aware plus

Nest Aware Home/Away stopped working

Subscription for 3 cameras

Renew subscription