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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Drop Cam Pro Replacement

I have been a Nest Aware subscriber for 7 years. I have one Drop Cam Pro. That is the only devide I have. I never received any notification of the upcoming termination of support for this camera. I have read on this forum that cameras active 1 month ...

naomigayle by • Community Member
  • 3433 Views
  • 16 replies
  • 2 kudos

Can't get back videos history

I do I understand I have a nest aware account and it is totally not worth it I can't get any of my video history back from my friend got going in and deleting it so what do I need to camera for if he deletes the history and they can give it back to y...

I pay for Nest Aware but where is it now?

Unfortunately I am unable to find a phone number related to my Nest subscription. I have paid for it a year and I see it on my nest account, but it is nowhere on my google account. I see in payments they continue to take money each month this past ye...

Nest hub max not announcing the name of familiar face

I have nest doorbell and nest hub max. i configured familiar faces.and when a familiar face is at the door, I see in my home app notification with the name of the person. while the nest hub that declaring “someone at the door” only rarely says the na...

Nest Aware refund

This has been the most frustrating process. My nest aware was renewed under the wrong product, the only way to fix this solution was a representative telling me to cancel the subscription and subscribe again for my doorbell. I was hesitant to do but ...

Lin091 by • Community Member
  • 1100 Views
  • 3 replies
  • 1 kudos

Nest camera subscription

My subscription was cancelled! Apparently the card you had on file didn’t go through. I changed the card to a current one and deleted the one that wasn’t available any longer. I need my subscriptions reestablished.

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