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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest Subscription

Google has to do something. I have been chased all over google and nest platforms to update my subscription. I am unable to update any credit card or add any other payment methods. We have spent numerous hours trying to get this rectified. This has b...

Bender58 by Community Member
  • 776 Views
  • 2 replies
  • 1 kudos

Resolved! Nest Aware availability in Poland (or alternatives)

Hi Guys, I am thinking about buying the full set of Nest devices (doorbell, cameras, hub) but it does not make much sense if Nest Aware does not work in Poland. Is it still the case and, if so, are there any way to go around this? If not, is there an...

PiotrSzcz by Community Member
  • 1172 Views
  • 1 replies
  • 0 kudos

Nest aware rebate

Due to my outdoor battery cameras not being viewable at night because of a Google software update, I’m am requesting a rebate on my nest aware subscription cost for October and going forward until google resolves the problem they created. If not I’ll...

Bigraz87 by Community Member
  • 884 Views
  • 3 replies
  • 0 kudos

Songs repeating

The same song repeats on my Google nest. If I ask for a artist I get 4 songs on repeat its super annoying thinking of unsubscribing its a joke.

Nest Secure expiration

Have been advised that Nest Secure will cease to work in April 2024, and have now spent at a minimum FOUR days trying to get Google to honor the free "ADT self Install package" or the "$200 gift certificate". It has been impossible, going around and ...

Reconnect to cellular backup

For the last month my Nest system has not been connected to cellular backup. A couple of weeks ago I spent over an hour on the phone with tech support and have been so frustrated and out of patience I couldn't face the subject. Bottom line, support i...

Saluki08 by Community Member
  • 422 Views
  • 0 replies
  • 0 kudos

Google Subscription Nest Aware

2 years later and still no change - when having multiple homes and access cameras thru a single Google Home app am forced to purchase a subscription for each location. Bad enough at $60 now $80, come on Google stop ripping us off. When is this going ...

ASTXNYER by Community Member
  • 1886 Views
  • 6 replies
  • 0 kudos
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