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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Solved: Purchased Nest Aware, but not working

Moderator edit: Subject updated for clarity and findability. Long time Nest user... I had a lapse in subscription for several months during a transition to a new home. Got things setup and successfully purchased the Nest Aware, but it doesn't seem to...

walkedl by Community Member
  • 2298 Views
  • 5 replies
  • 0 kudos

Worst customer service ever

So the price has gone up from 12.oo to 15.oo a month but you can pay 150.oo for a year. But no one at the customer service can help you because you have to cancel then start a new subscription. After your month ends. We'll my month started today and ...

DouglassM by Community Member
  • 598 Views
  • 2 replies
  • 0 kudos

Google migration error. Unexpected erro

Ok so I migrated my Nest account to Google. Paid a yearly subscription, I used to sign it with my yahoo email, that’s where everything is. Wasn’t a fan of Nest pushing my gmail account, however I now have an unexpected error when finishing my Nest mi...

Resolved! Subscription per Account, not per Home possible?

• ⁠Can we have a new Nest aware price model for different homes? (Only one subscription per Account instead of one Subscription per Home)I have 3 places and pay 3 x 5€ per month for the smart devices i have with just 1 Google Account.Can this be merg...

Drop Cam Pro Replacement

I have been a Nest Aware subscriber for 7 years. I have one Drop Cam Pro. That is the only devide I have. I never received any notification of the upcoming termination of support for this camera. I have read on this forum that cameras active 1 month ...

naomigayle by Community Member
  • 3445 Views
  • 16 replies
  • 2 kudos
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