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My neighbor underneath me can login my Googlehome and delete my camera feed

Prilada56
Community Member

My neighbor underneath me can login my Googlehome and delete my camera feed they remove everyone who parks near my car or walks near my steps and patio 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Prilada56 

We've been a Google Nest customer since 2019. There is no way to selectively delete video history in either the Google Nest app or the Google Home app; the only option is "Delete video history", which deletes ALL video history for the camera.

Your neighbor cannot log into your Google Nest "home/structure" unless you have invited them to be a member of your "home".

kcruzgonzalez
Community Specialist
Community Specialist

Hi Prilada56,

 

Thank you for posting in the community. I'm sorry to hear about that situation. I'm here to help.

@MplsCustomer Thank you very much for the information shared about the video history on the cameras.

@Prilada56 Regarding your suspicion, it's a good idea to check which devices have recently accessed your Google account. Since you don't have any invited members on your Google Home app, unauthorized access to your Google account and password is a possibility. I recommend reviewing the list of connected devices in your Google account settings. If you see any devices you don't recognize, remove them immediately. As an extra precaution, I also strongly suggest changing your Google account password to prevent any further security issues.

Please check this to know more about: See devices with account access.

Let me know if you have any further questions.

 

Regards,

Kevin