NEST CAMERAS SUBSCRIPTIONS AND SUPPORT

[LJ902]

NEST CAMERAS SUBSCRIPTIONS AND SUPPORT IS ABSOLUTELY THE WORST.   A COMPANY WITH A PRODUCT THAT YOU ARE EXPECTED TO RELY ON A COMMUNITY FORUM TO GET HELP.  NO LIVE CUSTOMER SUPPORT AT ALL. SHAME ON ME FOR NOT DOING MY HOMEWORK BEFORE PURCHASING.  I'LL BE CANCELING AT ALL MY LOCATIONS AND JUST TAKE THE FINANCIAL HIT.  I EXPECT TO ONLY BE ABLE TO DO THAT BY CANCELING MY CREDIT CARD SO I CANT BE CHARGED ANY MORE.  THIS OUTFIT IS NOTHING MORE THAN A PERPETUAL SCAM.  

[MplsCustomer]

@LJ902 

Have you been able to reach Support using the steps below?  When we've tried, we usually get a live support person within a couple of minutes, depending on the time of day.

1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.