Nest Aware Subscription issues

[vigilante57]

I’m receiving emails from Google Nest saying that my subscription is about to end as of 5/25/2025. My account states that’s it’s not even due till late June 2025?

[Rusell]

Hi Vigilante57,

Thank you for posting in the community. I understand that you're receiving emails about your Nest Aware subscription ending on May 25, 2025, but your account status shows that it won't end until after June 2025. I'm happy to help you! 

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Be sure to submit the following relevant information:

• Community Thread
• Community Username

Keep me posted.

Best regard,

Rusell.