Nest Aware with 1st and 2nd Gen Doorbell cameras

[Altman0619]

I have a 1st Gen Nest wired doorbell with a Nest aware subscription. 

Also purchased and setup a 2nd Gen Nest wired doorbell, and would like to have 24/7 recording for that.

I think I need to purchase a new Nest aware plan for the 2nd gen doorbell but have a few questions.

• Can the 1st gen doorbell be on the New Nest aware plan with my 2nd gen doorbell?
• I don't see why I should be paying $150/year for the 2nd gen doorbell nest aware, along with the current $80/year nest aware for the 1st gen doorbell. 
• That would be $230/year for both cameras combined which is ridiculous. 

Can a Nest rep please get back to me about this.  Calling your support and going through the menus to find a number is exceedingly difficult. 

[MplsCustomer]

@Altman0619 

A Nest Aware Plus subscription covers all 1st and 2nd gen cameras and doorbells in the same Google Nest "home/structure" on the same Google Account.

You should be able to get a refund on the unused portion of a 1st gen Nest Aware subscription.

If you need help, you can try the "Contact Us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

[Lance_L]

Hi everyone,

@Altman0619, thanks for reaching out to the Community. I’d like to check if you still need help with the Nest Aware subscription. Have you had a chance to see MplCustomer’s response above? Also, were you able to connect to the support team? If yes, how was it?

I appreciate your help, MplsCustomer.

Best,

Lance