Nest Doorbell 2nd gen. wired

[pcirwin]

My doorbell named above is installed and working, but Nest Aware will not let me add it to my account

[MplsCustomer]

@pcirwin 

It's not clear what you mean by "Nest Aware will not let me add it to my account".

If you already have an existing Nest Aware subscription, and your new doorbell is in the same Google Nest "home/structure" on the same Google Account, it should automatically be part of your subscription unless your subscription is the 1st Gen Nest Aware subscription, which apply to specific cameras only. You can check your subscription here:

https://store.google.com/subscriptions

Here is further information on what you get with various subscriptions on various cameras and doorbells:

https://support.google.com/googlenest/answer/9681538

If you are referring to the fact that the new 2nd Gen Google Nest Doorbell cannot be added to the Google Nest app, Google Nest decided that its newer cameras and doorbells released starting in Sept. 2021 would work only in the Google Home app.

[janthadeus]

Hi folks,

Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need anything else.

I appreciate your help,MplsCustomer.

Thanks,

JT

[EmersonB]

Hey folks,

@pcirwin, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Thanks for answering, MplsCustomer and JT.

Best,
Emerson

[EmersonB]

Hello pcirwin,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Regards,
Emerson